Frequently Asked Questions FAQs
Yes, the Zenyum Experience Space is a completely free experience designed for customers who need to learn about oral health and orthodontics.
Mong Kok Experience Space: Tuesdays to Saturdays, 12:00 PM - 7:00 PM.
Causeway Bay Experience Space: Sundays, 10:00 AM - 1:00 PM.
Locations in Mong Kok and Causeway Bay
Currently, Zenyum Experience Spaces only accept advance online reservations. You can click the link to book a date and time that works for you.
The entire consultation takes about 15 to 20 minutes, including initial braces evaluation, oral analysis report, and 1-to-1 professional consultation.
Treatment duration varies by individual case. The smile transformation with ZenyumClear™ Lite typically takes an average of 3 to 6 months. Due to the greater scope of correction with ZenyumClear™, ZenyumClear™ Plus, ZenyumClear™ Extra, and ZenyumClear™ Pro, treatment time may require 7 to 15 months or longer.
Most corrections will start to see a difference 2 to 3 months after starting treatment.
Zenyum Invisible Braces are designed to treat both upper and lower teeth as this results in better and more predictable results. If your teeth are crooked on only one jawbone, we will focus on the tooth movement on that jaw and only make minor moves to the teeth of the opposing jawbone.
To use Zenyum clear aligners, you must be 13 years of age or older and have completed oral and dental development (13-17 years old requires parental consent). If you are a teenager aged 13-17 and need to be assessed by a registered dentist in Hong Kong for a more detailed examination, it is recommended to conduct our initial assessment and then be contacted by a smile specialist. You are welcome to complete a free 5-minute online assessment and let us know the condition of your teeth.
Zenyum is committed to helping you smile more, and we'll provide you with additional invisible aligners at no extra cost. Please note, however, that this will require a re-scan of your teeth, which will require a $1,500 examination fee to be paid directly to the clinic.
What truly sets us apart from other brands is our combination of orthodontic expertise with remote monitoring technology, delivering a safe and worry-free experience. Many other aligner brands offer only traditional, lengthy treatments or unsafe DIY aligners.
Most patients don't need to have smart teeth removed unless they're causing problems with your mouth or dental condition. To find out if you need a smart tooth extraction, take our free online assessment. After passing the assessment, you will visit a registered dentist in Hong Kong for an initial consultation, where our dental partner will examine your teeth and provide advice.